Privacy Policy

Effective Date: 30th October 2024

Co-Lab Engineering ("we," "our," or "us") is committed to protecting your personal data in compliance with the UK GDPR and the Data Protection Act 2018. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website and services.

1. Information We Collect

We collect various types of personal information depending on your interactions with us:

  • Personal Information You Provide: Information you voluntarily provide, including your name, email address, phone number, and company name when you contact us, sign up for newsletters, or inquire about our services.

  • Automatically Collected Information: Information automatically collected when you visit our website, such as IP address, device type, browser, and browsing activities.

  • Cookies and Tracking Technologies: We use cookies to enhance user experience. You can control cookies through your browser settings, but some website features may not function correctly if cookies are disabled.

2. How We Use Your Information

We process personal data under lawful bases defined by UK GDPR, including:

  • Contractual Necessity: To fulfill your requests and provide services.

  • Legitimate Interests: To improve and personalise our services, analyse usage patterns, and protect our website.

  • Consent: To send you marketing communications, where you have opted in.

Specific Purposes:

  • Responding to enquiries and customer support requests.

  • Managing our website and enhancing its functionality.

  • Sending promotional information, if consented.

  • Analysing website usage for continuous improvement.

3. Sharing Your Information

We may share your personal data in the following ways:

  • With Service Providers: Third-party providers who assist us in operating our website and delivering services.

  • Legal and Regulatory Requirements: When required to comply with legal obligations or protect our rights and interests.

  • Business Transfers: If our business structure changes, personal data may be transferred as part of that process.

We do not sell your personal data to third parties.

4. International Data Transfers

Personal data may be transferred to service providers outside the UK. Where transfers are necessary, we ensure adequate protection, including data protection contracts or reliance on standard contractual clauses, to safeguard your information.

5. Data Security

We implement robust security measures to protect personal data. While we work hard to safeguard your information, no transmission over the internet is completely secure. We cannot guarantee absolute security of your data.

6. Data Retention

We retain personal data only as long as necessary for the purposes outlined in this policy or as required by law. Retention periods vary based on the type of data and its purpose, but we regularly review retention to ensure relevance.

7. Your Rights Under UK GDPR

As a UK resident, you have the following rights regarding your personal data:

  • Right to Access: Obtain copies of your data.

  • Right to Rectification: Correct any inaccurate data.

  • Right to Erasure: Request deletion of your data.

  • Right to Restrict Processing: Limit how we process your data.

  • Right to Object: Object to data processing based on legitimate interests.

  • Right to Data Portability: Transfer your data to another provider.

  • Right to Withdraw Consent: Withdraw consent where provided, without affecting prior lawful processing.

To exercise these rights, contact us at info@co-lab.engineering.

8. Cookies

Our website uses cookies to provide a better browsing experience. You can manage cookie settings in your browser. For more details, please see our [Cookie Policy].

9. Third-Party Links

Our website may contain links to external sites. We are not responsible for their content or privacy practices, and we encourage you to review their privacy policies.

10. Changes to This Privacy Policy

We may update this policy to reflect changes in data protection practices. Updates will be posted with an "Effective Date" at the top of this page. We recommend checking this page periodically.

11. Contact Us

If you have questions or concerns about this policy or your data, please contact:

Co-Lab Engineering
Stop 4, The Bus Station, Bransty Row, Whitehaven, Cumbria, CA28 7XE
info@co-lab.engineering
01946 458788

You also have the right to file a complaint with the Information Commissioner’s Office (ICO) if you believe we are not complying with data protection laws.